Terms and Conditions
StairWedge Terms of Use
By purchasing or using StairWedge ("Product"), you acknowledge and agree to the following terms and conditions:
1. Intended Use
- StairWedge is designed exclusively for pets navigating standard indoor residential stairs.
- It is not designed for human use, commercial settings, or outdoor/uneven surfaces.
2. Safety Guidelines
- Always supervise pets while the Product is in use.
- Remove StairWedge when not actively needed.
- Ensure StairWedge is securely positioned against the stair edge prior to every use.
- Do not use on wet, damaged, or irregular stairs.
3. Assumption of Risk
- Use of StairWedge is at the user’s own risk. By using the Product, you accept full responsibility for:
- Any injury or harm to people, pets, or property.
- Improper use, installation, or failure to follow instructions.
- The manufacturer is not responsible for accidents, including slips or falls caused by misuse.
4. Warranty & Return Policy
- A 30-day limited warranty covers manufacturing defects only.
- The warranty is void if:
- The Product is used outside of intended guidelines.
- It has been modified in any way.
- It was purchased from an unauthorized seller.
5. Limitation of Liability
- Jaamb Enterprise, LLC is not liable for:
- Any indirect, incidental, or consequential damages.
- Issues arising from improper use or lack of pet supervision.
Disclaimer
StairWedge is not a medical device. For pets with mobility or health issues, please consult a licensed veterinarian prior to use.
Contact Information
If you have any questions or concerns, please reach out to us at:
support@stairwedge.com